LTI celebrates partnerships, investment and business growth at its renovated facility in North Carolina.
In April, Labels, Tags & Inserts (LTI) celebrated 20 years in the flexo labels business at its newly refurbished and expanded facility in Burlington, North Carolina. Amongst esteemed family, friends, customers and supplier partners, the small business demonstrated the value it places on automated production and the importance of putting the customer’s needs first.
Leroy Baker grounded this business acumen in 1974 when he opened a flexo plate-making business and continued the model in 1994 when he sold his plate house to invest and move into label manufacturing with his son and daughter.
Says Rhonda Baker, LTI president, ‘We try to not only meet our customers’ needs, but to also anticipate them. Being proactive both helps turn-around time and helps to create a higher quality product. Leroy has shown that developing a relationship with the client requires a person to go above and beyond to show that their business is appreciated.’
Over the last five years, LTI has increased sales by 60 percent. ‘I believe this is partly due to our makeup of machinery,’ Baker explains. ‘We’re built to be highly efficient. We invest in end-to-end equipment – the press, the splicer, waste removal and turret – that will keep our machines performing and reducing waste, with as little intervention as possible.’