Indian machine manufacturer Multitec has installed an S1 press at TPP in Jordan with the capability of servicing it offsite using the internet of things (IoT) concept.
Elaborating on this new capability, company director, Amit Ahuja, said: ‘This capability helps us and the customer’s management keep production logs, see key data and prevent costly downtime of the press. We are now better equipped to offer preventive maintenance to clients based on the hours that the machine has run for, and studying the error and fault history on the press that gets emailed to us directly. It also records data of various parameters of the servo drives on the machine so it can be monitored online by our engineers in the factory and we ensure the press runs smoothly.’
‘It also gives us the capability to remotely push new updates and drive features to the customers as and when they are developed and tested in-house,’ he added.
Samer of TPP Jordan, added: ‘The system enables us to send the error report to the correct department at Multitec so it gets addressed and sorted quickly. Our company runs letterpresses and MPS machines at its factories in Jordan and Sudan and we think that we have found a good price to performance ratio with the Multitec press.’
As the next step, Multitec is looking at integrating this system to various ERP (Enterprise Resource Planning) systems.
Company is shipping its second press with offsite service capabilities to Ghana. ‘While this system is optional for Indian printers, we will integrate it in every press that gets shipped to the international market,’ Ahuja concluded.
Multitec installed 23 presses in 2017-18 financial year of which company exported seven to international market. Until June 2018, the Indian machine manufacturer has already installed 10 presses of which three have been shipped out of the country.