Unilux opens customer service center in Dsseldorf

Unilux has solidified its presence in stroboscopic surface inspection in Europe, the Middle East and Africa with the opening of its new marketing research center in Dsseldorf, Germany. The new facility will enable Unilux to increase its available inventory of strobe lights, spare parts and accessories for the steel, paper, textile and printing and converting industries to provide faster delivery.
 
The address of the new office is Unilux Inc. EMEA, Tichauer Weg 19, 40231 Dusseldorf, Germany. The company’s mailing address is POB 120 146, 40601 Dusseldorf, Germany. The telephone number is 49 211 2807 1171, and the fax number is 49 211 2807 1177.
 
‘Our new office in Europe is all about maximizing customer service,’ said Michael Simonis, president, Unilux. ‘With the space to eventually inventory products and parts, we can ship orders faster, especially to customers in European Union countries, and speed and simplify the procedures for receiving, servicing and sending back units we service.’
 
The EMEA office covers the continents of Europe and Africa plus countries in the Middle East. The office also works with Unilux representatives in 20 countries. In addition to expanding Unilux’s inventory and customer service capabilities, the office will provide space for additional sales personnel to support the company’s sales representatives.
 
‘Our stroboscopic inspection systems help people do a better job of meeting their customers’ strict quality standards,’ said Volker Schlevoigt, marketing manager, Unilux EMEA. ‘We now have the ability to add more people who can help our customers eliminate costly waste and improve their customers’ productivity and, hopefully, their profitability.’
 
Unilux designs and manufactures stroboscopic and pulsed LED inspection lights ranging from handheld, battery-powered units for spot or narrow web inspection or maintenance or troubleshooting applications to fixed-mounted units capable of inspecting surfaces up to 36 feet (12m) wide either individually or in combination. Unilux lights are designed to withstand industrial environments, including the heat and humidity of steel and paper mills.

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