DataLase increases focus on customer service

DataLase has appointed David Lewis-Shaw as head of installation and services.

DataLase has appointed David Lewis-Shaw as head of installation and services.

Lewis-Shaw brings more than 30 years of experience in the electronic and electrical industry to the role and will ensure that the installation and service offering across all DataLase technologies are prompt, efficient and meet customers’ requirements. He will help DataLase partners integrate the laser-reactive technology into existing workflows, harnessing sustainability and efficiency gains. 

Lewis Shaw said: ‘I will build upon DataLase’s reputation as a customer-first business. We want to make sure that every experience our customers have with us is a great one, and that begins with an exemplary installation process, complemented by support services that build long-term confidence.’

Clare Lewis, COO and CFO, DataLase, said: ‘David Lewis-Shaw is set to make a great addition to the DataLase team. He truly understands how important great service and a keen eye for detail are to our customers. He has a strong background in installation services and will be putting his planning skills to good use. We can’t wait to see where he takes the installation and services division going forward.’