Mark Andy service team introduces toll-free number

Max, the customer service and support team of Mark Andy, has introduced a toll-free support phone number for its customers. This new number (1-877-4123-MAX) will provide US and Canada clients with direct access to the support team.

The initiative is the result of a recent consolidation of US parts and service functions into one, central support center in St Louis, Missouri, USA. With this new Max service center, co-located with manufacturing and parts warehousing, the company says that converters ‘can expect fast, efficient response times, high-quality service and one-stop support for their Arpeco, Comco, Mark Andy, Rotoflex and UVT equipment’.  

‘We have been making a concerted effort to focus on customer-focused initiatives in all aspects of our organization – on the production floor, in the office, and in the field,’ said Paul Brauss, president and CEO, Mark Andy. ‘We are proud of the efforts the Max aftermarket service and support team have taken to comprehensively address the needs of our customers and converters.’ 

While this toll-free number is available only to customers in the United States and Canada, customers outside of these regions are still able to take advantage of the services offered by Max through Mark Andy’s distributor network. 

In addition to OEM support, Max also provides UV lamps for a variety of UV systems including AAA, Aetek, GEW, IST, Metal Box, Prime UV, Unilux, UVT and more.  

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