Mark Andy Europe adds to aftermarket service team

Mark Andy, a manufacturer of narrow- and mid-web printing and converting equipment, has added to its aftermarket service group in Europe. Sacha Cerini joins the team as director of aftermarket sales in Europe, located at the company's European headquarters in Basel, Switzerland.

‘Service and support for the installed base of Rotoflex equipment in Europe is a primary focus for our team,’ said Cerini. ‘Training of our aftermarket staff to support Rotoflex in addition to our Comco and Mark Andy press lines is paramount.’
 
Mark Andy Europe has added several new service resources, including personnel and a spare parts center in its UK facility. There are now a total of 10 aftermarket professionals based out of the three European sales and service offices, including three technicians proficient in servicing all equipment brands. More than 200 genuine OEM parts are said to be immediately available to customers, with the company expressing ‘a commitment to quick delivery and meeting or beating any competitively priced Rotoflex parts’.
 
Remy Hhener, managing director of Mark Andy AG, said: ‘We are pleased to have Sacha leading our service and support initiative in Europe. His implementation of aftermarket processes has been commendable and his history in sales and service make him a strong representative for all our valued brands both across Europe and worldwide.’
 
Future plans for the Mark Andy Europe service and support group include adding capabilities to locally support performance maximization (PM) programs, rebuilds and retrofits.

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