Konica Minolta announces 2025 Pro-Tech Service Award recipients

Konica Minolta Business Solutions US has announced its 2025 Pro-Tech Service Award recipients certified through September, recognizing dealers for service excellence.

The Pro-Tech program requires dealers to complete assigned technical training and meet strict service response criteria to ensure optimal customer and product support for Konica Minolta devices. Pro-Tech-certified dealers must also permit random inspections of their Konica Minolta products at customer locations to verify proper maintenance and customer satisfaction.

'We extend our sincere congratulations to all our dealers for their exceptional accomplishments in delivering superior service and support,' commented Kevin Streuli, vice president of the solutions support division at Konica Minolta. 'Achieving Pro-Tech certification is no small feat. It demands a deep commitment to technical excellence, rigorous training and an unwavering dedication to outstanding customer and product support.'

The program identifies dealers demonstrating exceptional dedication to delivering professional, reliable service for Konica Minolta's digital imaging products. To earn Pro-Tech standard, each element of dealer operations is evaluated, including management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.

The certification enables dealers to deliver Pro-Tech certified technicians to their clients, enhancing service standards and reinforcing Konica Minolta's position as a trusted partner for imaging requirements.

A complete listing of 2025 Pro-Tech Award recipients through September is available on the company's website.