Is your ERP doing the work you need?

Is your ERP doing the work you need, or are you doing work for it? Alfonso Hernandez, vice president of sales at HiFlow Solutions explains how it uses AI tools to help printers work more productively.

Recorded at Loupe Americas 2026 in Chicago, the interview covers AI-assisted label estimating, order processing from PDFs and emails, and why visibility of production data is the top challenge printers raise. Alfonso also explains why the ERP should be the repository for data from all equipment and what first step converters new to AI should take.

Piotr Wnuk

Piotr Wnuk

  • Senior digital and Southeast Asia editor