Konica Minolta expands UK engagement center

Konica Minolta Business Solutions UK has expanded its Client Engagement Centre in Houghton Regis near Luton, creating a single facility where customers can experience the company's full range of print, digital workplace and intelligent video alongside its production print and industrial print portfolio.

The expansion marks the second phase of the center’s development and represents one of the company's most significant UK investments. The facility hosts tailored discovery workshops, pre-sales conversations, partner forums and live demonstrations, with 75 percent of customer visits resulting in a sale and 98 percent of visitors recommending the experience.

Technologies showcased at the expanded center include packaging and label production, commercial print, print room automation, workflow and automation services, intelligent video, managed cloud services and digital workplace technologies, including ERP integrations.

'This is an important moment for our business and our customers,' said Rob Ferris, CEO of Konica Minolta Business Solutions UK. 'The expanded CEC brings our entire portfolio to life in one place and shows how our product lines work together to solve real customer challenges.'

'Customers aren't looking for products, they're looking for answers to real-world problems,' noted Neil Murray, head of solutions sales at Konica Minolta Business Solutions UK. 'The CEC allows us to show exactly how we deliver those outcomes.'

The center also hosts industry events, open days and roundtables in partnership with organizations including the IPIA, Picon and BPIF.