Maintenance agreements gain momentum at Technotrans

‘Press technology has advanced significantly so more printers are running with less presses. It is critical that they are running reliably and to maximum efficiency,’ said Peter Benton, managing director of Technotrans in the UK.

‘Using factory-trained engineers to ensure the peripherals are in good order and properly maintained for top quality and output as well as optimum life makes good business sense. It also provides a chance for our engineers to update staff on developments or to provide technical tips.’

Technotrans believes its customers save hundreds of pounds and have peace of mind as a result of taking its planned maintenance agreements. There are various levels of cover so that printers can balance out their needs and budget criteria. All can access the out-of-hours technical support hotline.

The most comprehensive version includes the supply and fitting of filters, two full service on the unit including flushing the heat exchanger on the first visit, F-gas refrigeration certification and a 15 percent discount on spares and labels.

Brendan Tierney, managing director of DXG Media, commented: ‘I have dealt with technotrans for many years and find their staff very professional and always willing to help. Our maintenance agreement gives me peace of mind that the technotrans units on our machine are maintained to high standard, keeping breakdowns to a minimum. The technical department is second to none.’

Gary Ingram, print manager for Multi Packaging Solutions Leicester, said: ‘Taking out a planned maintenance agreement with technotrans is a no brainer. The cost is minimal compared to downtime on a press. Having experts in to check and clean systems and prevent potential problems makes complete sense. It prevents downtime and enhances our process control.’