Canon implements Americas-wide strategy

Canon is implementing an Americas-wide strategy that focuses on continued technology innovation, portfolio expansion and elevated customer support for both industrial and commercial print providers across the US, Canada and Latin America.

As digital transformation reshapes production print, Canon is actively helping drive that evolution, working alongside customers to expand high-value applications and scale digital operations.
 
In support of this strategy, Canon is forming a new Canon Americas Production Print leadership team, bringing together senior executives from across the region to further align vision, investment and execution.

The team will be led by Peter Kowalczuk, executive vice president and client services group president, Canon. The team will also include Rob Reddy, senior vice president, sales, production print solutions sales management operations; Dan Verley, senior vice president, sales, large format sales management; and Katsuhiro 'Jerry' Matsufuji, vice president, sales planning, strategy and business development.
 
This new organizational structure reinforces Canon’s unified commitment to production print growth and customer success across the Americas. It is designed to accelerate innovation, strengthen go-to-market coordination, and deliver a simpler experience for customers operating across multiple geographies and production segments.
 
Building on its established position in the market, Canon continues to align investment and execution around the areas shaping the future of production print. While certain traditional production print segments face overall market pressure, digital printing remains the industry’s primary growth engine, fueled by demand for shorter runs, faster turnaround times, versioning, personalization and workflow automation. Across key growth segments, Canon is helping customers capture new revenue streams and respond to changing market dynamics.
 
Moreover, this focused approach mirrors broader industry shifts toward automation, scalability and deeper integration with digital workflows, while simplifying customer engagement across its comprehensive production print portfolio.

'Digital production printing remains a critical growth engine for our customers and for Canon,' said Kowalczuk. 'As the industry continues its shift toward digital platforms, our focus is on helping customers modernize operations, capture new application opportunities and drive long-term profitability. We are investing in the technology, products and service infrastructure that help customers adapt to change and operate more efficiently – today and into the future.'
 
As part of Canon’s ongoing investment in its production print portfolio, the company continues to emphasize its newest generation of production inkjet technologies, including systems such as the LabelStream LS2000. These technologies reflect Canon’s advancement in high-volume inkjet, delivering productivity, application versatility and reliability. Adoption continues to grow as providers expand digital capacity to support on-demand and data-driven applications. Canon’s leadership in this space has been recognized by industry analysts, with IDC MarketScape naming Canon a leader in high-volume inkjet.
 
Beyond technology, Canon leverages decades of production print experience to deliver comprehensive professional services, including workflow consulting, implementation support and business development guidance. These services extend well beyond hardware and are actively deployed across the US, Canada and Latin America, providing customers throughout the Americas with access to Canon’s expertise and regional support infrastructure.
 
To further support customers, Canon has expanded its service and training investments, including a new service training facility in Boca Raton, Florida, and enhanced service training programs developed in direct response to customer feedback. By combining advanced production technology with regionally integrated professional services and technical expertise, Canon differentiates itself by delivering consistent, high-value support across the Americas, a significant benefit for customers in Canada and Latin America seeking both global scale and local execution.

Canon also remains deeply engaged with the print industry through participation in major events such as Loupe Americas (formerly Labelexpo), the Printing United Leadership Summit, Inkjet Summit, Printing United Expo, ExpoPrint and ConverFlexo, among others across the Americas.

Together, these efforts reinforce Canon’s sustained commitment and focused approach to the production print market — combining innovation, service and industry leadership to support customers as their needs continue to evolve.