Inkmaker Group has launched ASIST, a new comprehensive training program focused on various systems within the group, spanning from basic machine structure to in-depth knowledge.
ASIST, an acronym for Advanced Software Intelligent Systems Training, combines artificial intelligence-aided technology with human interaction to facilitate Inkmaker Group’s advanced systems training.
‘ASIST was born from the need to counter challenging situations, which hinder our engineers from being able to conduct physical site visits, such as during the current pandemic,’ explained Christophe Rizzo, CEO of Inkmaker Group for EMEA and Americas. ‘Over the past year, our systems and products have expanded significantly due to the group’s acquisitions. To align these and best satisfy the increase in market demand for the transfer of knowledge within these challenging times, we felt the need to offer our clients an ultimate training program to render them more autonomous.’
The course covers several new features spanning from basic machine structure to in-depth knowledge of Inkmaker’s industry-4.0-compliant software suite. The program is structured into four color-coded certification levels based on CMYK, reminiscent of the color model used in printing, with Cyan being the primary level.
‘We look at it like our sort of Six Sigma certification, that will greatly enhance the skills of the user of our products,’ added Francesco Nesti, global director of software and automation at Inkmaker Group. ‘The intended result will give our clients greater flexibility to troubleshoot on their own, with minimal virtual intervention from our side if required, to ensure it’s business as usual, come what may.’