Sarah Chaplin to lead Tenza's quality management initiatives

Chaplin joined Tenza Technologies in 2010 as a customer service executive, where she worked with many of Tenza’s European and international customers. After training to become an internal auditor, she took on the additional role of quality management system (QMS) management representative in May 2012.

Working alongside the group compliance and continuous improvement manager, Chaplin will be responsible for the implementation and regulation of a QMS across Tenza’s manufacturing facility.

Since moving to the quality manager position, Chaplin has overseen Tenza’s ISO 9001:2008 recertification, following the expiry of the previous accreditation at the beginning of May 2013.

Phil Meadows, general manager at Tenza Technologies, said: ‘We are committed to operating and maintaining a QMS, in line with the ISO 9001:2008 international standard; continually improving our organizational processes and ensuring that we meet and exceed our customers’ expectations.

‘Sarah’s appointment as quality manager demonstrates further this commitment and our philosophy for continual improvement across all areas of our business.’

Chaplin added: ‘I am looking forward to the challenges ahead and the opportunity to strengthen further the current quality improvement initiatives already in place at Tenza.’