Cerm introduces AI-powered Copilot for packaging MIS

Cerm has introduced Cerm Copilot, a new artificial intelligence concept that integrates AI-powered functionalities directly into its MIS software for the label and packaging printing industry, designed to automate manual tasks, streamline communication flows and boost user productivity.

The AI suite brings automation to the core of Cerm MIS, enabling users to spend less time on repetitive work and more time on value-adding tasks. Cerm Copilot processes incoming orders and quotes while making data more accessible through natural language commands.

Early use cases demonstrate strong potential across multiple applications. The automated order intake function can read and understand unstructured emails, PDFs or Excel files, extracting relevant data and entering it directly into the MIS while triggering workflows automatically. This capability saves customer service teams hours of manual input.

The voice and language commands feature allows users to speak or type in natural language to query data, generate reports or enter data faster and easier than traditional methods. Additionally, smart onboarding and assistance helps new users learn the MIS faster with AI guidance, making finding the right function or screen more intuitive.

Cerm Copilot builds on the success of Lumi, the company's AI-powered support chatbot launched last year. 'It's the next logical step in our vision to bring AI into the core of the label and packaging workflow,' noted Peter Heyse, director of product development at Cerm, who will demonstrate the technology at Labelexpo Europe 2025.

The company will showcase a live proof of concept at its exhibition stand during Labelexpo Europe, with an exclusive Cerm Copilot Studio Session scheduled for Wednesday, September 17, from 12:00 to 12:30 at stand 3G43. Heyse will present live demonstrations of the latest AI-driven developments within the Cerm MIS software.

Additionally, Mathias Erlandsson, director of cloud development at Cerm, will explore how artificial intelligence will redefine software systems in the label and packaging printing industry during a keynote session at The Pulse Conference on Thursday, September 18, from 10:00 to 10:30 at booth 7B15.