Arconvert-Ritrama, part of the Fedrigoni Group, has moved its operations and customer services to Manchester, as it focuses on plans for growth, modernization and boosting its position in the UK and Ireland.
Thanks to the acquisition of Ritrama in February 2020 by the Fedrigoni Group, the company has gained an access to a large base of operations and offices in the UK, therefore made the decision to take advantage of the infrastructure already in place.
‘Fedrigoni Group is faster, bigger and stronger. During the crisis, the group has not pulled back one inch on the strategic priorities, we have,’ said Marco Nespolo, CEO of the Fedrigoni. ‘We have kept investing in the plants, new products, people, communications, and developing strategic initiatives so as not to lose even one minute for our ambitious long-term plans.’
One of the improvements to service for the customers in both the UK and Ireland will be lead times and delivery. The Manchester operation center currently laying down several million square meters of stock from over 70 products of the Arconvert and Manter range together with the existing Ritrama product range. This will significantly reduce the lead time and allow delivery either by the next day or within 48 hours, bringing the company in line with UK competitors.
The customer service team in the UK will be liaising and collaborating with the UK-based sales agents as well as with the relevant departments and personnel in Spain and Italy with a dedicated sales team member. The planning team and technical services – also based in the UK – will ensure business continuity and planned growth of stock to be held in the country and respond quicker to technical issues and queries.
The aim of the reorganization is to bring Arconvert-Ritrama closer to its customers with its products, services and technologies. The company intends to make a positive impact in the UK and expand its products to new markets such as packaging for cosmetics, luxury brands and for the wine and spirits, and gourmet food industry.