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  • 11 Jun 2020

Comexi launches Serviflex remote assistance program

Comexi launches Serviflex remote assistance program

The Technological Center of Comexi (CTec) has launched Serviflex, a modular program which integrates all optimization tools, detects and minimizes inefficiencies, improves processes, and enhances machine operation resulting in up to 30 percent overall productivity increase.

Remote Serviflex allows customers to optimize changeover time, reduce color adjustment waste, increase printing speed, and eliminate unexpected cessations. Through Comexi Cloud production data is analyzed to understand work systems and detect improvements.

Furthermore, the use of Comexi Smart Glasses, a remote communication system that allows information sharing, in real time visibility, between field technicians and support departments, promotes the implementation of efficient methodologies, training, and operational support.

This modular program, which includes consulting, coaching, online training, webinars, virtual guidance, streaming demo, and redesigning of standard operations, is divided into and developed through three modules: monitoring, operation Improvement, and consolidation and new targets.

The Comexi CTec also uses new technologies to conduct live streaming webinars, which offer personalized group learning and attention in real time. Training workshops in lamination defect solutions, printing defect solutions, color management, and flexographic printing production efficiency have been given in various languages, including Spanish, English, French, Portuguese and Russian.

The company is also using streaming technology for personalized demonstrations conducted with the custom designs sent by clients, and the latest Comexi technologies.



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