Comexi expands technical service teams in US, Canada and Southeast Asia
Comexi, a specialist in machinery for the printing and converting of flexible packaging, has reinforced its service and technical assistance department (SAT) in the US, Canada and Southeast Asia to offer a more direct and close service to its customers in these regions.
In the last three years, Comexi has expanded SAT, restructuring its internal organization, strengthening its technical team and improving its responsiveness, incorporating digitalization. In 2015, SAT inaugurated a service hub in Comexi North America, with a team of technicians exclusively dedicated to the US and Canada, and the installation of a new spare parts warehouse in Charlotte, North Carolina.
Within this program, Comexi has now incorporated three new service technicians that will continue improving its customer service. Two new service technicians have joined at its headquarters in Charlotte. Comexi said the enhancement of its technical team will serve to provide optimal support to clients, especially in the southern states such as Texas, Arizona or Louisiana.
In Asia, the group now offers more direct and fast contact with Àlex Astudillo, a senior engineer with more than 10 years of experience and extensive knowledge of the flexible packaging industry. Astudillo directs care service in this geographical area from Bangkok, Thailand.
Comexi North America has recently named Olof Buelens as the new vice president of sales and technical services.
In parallel, the group will expand its stock of spare parts exclusively for the US market.
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