Inkjet Inc. defies economy and increases capacity
InkJet, Inc. (IJI), a supplier of inks and replacement parts to the coding and marking industry, today unveiled its new customer service center. Doubling the size of its previous manufacturing facility, IJI added a 12,800 square foot wing featuring a new training center, testing lab, parts department, customer service and expanded warehouse space.
‘Everything was done to keep the quality of our products and services high and our costs low,’ said Jim Burge, Plant Manager of IJI. ‘Demand for our products is strong and growing. To continue supporting our customers worldwide with quick delivery and responsive service, we needed to expand.’
IJI’s new training center hosts classes in operating and maintaining a wide variety of OEM ink jet coders and printers, helping customers reduce their reliance on outside service contractors for routine cleaning and maintenance tasks. IJI trains operators to set-up, clean and trouble-shoot the coders identical to those in use at their plant.
With 6400 square feet of new warehouse space for raw goods, finished inks and nozzles, IJI is stocking a larger variety of products to maintain speedy product delivery across its expanding product line. IJI claims to be purchasing raw goods in large quantities to hold prices down and claims that its price points are typically 20 to 30 per cent less than OEM fluids.
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