Indian press manufacturer, Multitec, has installed six presses since May, three of which have been sold post the first lockdown in March.
Two of these presses, one each in Israel and Dehradun, have been installed remotely. Remote installation and assistance has been a huge trend driven by the necessity during Covid lockdown.
Amit Ahuja, sales director of Multitec said: ‘The company, Piikit Printing Enterprise, in Israel had bought a 2-color press for aluminium printing from us. It performed well, thereby, giving the converter the confidence to order an 8-color S1 press with auto register. The machine was shipped in June and started running in mid of August.’
Likewise, the 8-color E3 press at SS Print Pack in Dehradun was remotely installed by converter’s engineers with Multitec’s remote assistance and started printing jobs in July end.
Yet another press, with remote assistance, is ready to be shipped to Egypt to a client already running two Multitec presses.
‘We shared videos, photographs, detailed manuals and a total of 4.5GB data to ensure smooth installation to our clients. Skilled engineers and our experienced team worked hand-in-hand till the completion of the project,’ said Ahuja.
Multitec has recently adopted RAM-v technology that allows the company’s technicians to log in and check the electronics of the machine as well as see live video feeds of the press running. This technology can be opted for by the converter for remote operational and service assistance.
Turning to the buying trend amidst Covid-19, Ahuja said that they have managed to ship out all the presses that were ready at the time of lockdown. The company has been running its plant at full capacity since June.
‘Business, in terms of number of presses, is coming back to pre-Covid days,’ said Ahuja. ‘However, printers are investing in basic configuration they really need unlike before when they were opting for a press with all bells and whistles. Even though there is a cautiousness in the buying approach now, we expect to install 20 presses in the current fiscal.’ Multitec claims to have installed 26 presses, most with value-added features, in the last financial year.
With increased interest in digital label printing technology, the company is offering virtual demonstrations for its hybrid press in collaboration with Domino. ‘There was an increasing interest in UV inkjet technology since the last few years. The current pandemic has pushed us to pick up the pace and bring in more converters to benefit from the value proposition we offer,’ concluded Ahuja.