e-commerce from Imprint
Management Information Systems provider Imprint Business Systems has launched its new on-line system for e-commerce.
Imprint’s online system allows customers or internal staff to interrogate job, estimate, stock and customer contact information live online. Images of previously produced jobs can be seen and PDF’s passed for approval or comments left for changes. Estimates can be flagged as accepted resulting in an order being created in the Works Instruction system integrating all information from the estimate – this order is held until checked and verified as a valid order by an account exec, all at the touch of a button with no re-keying of data.
Secure Password access allows for functionality levels to be set on a per user basis – an account executive can have full details of production schedule information whilst a customer might only see proofing and delivery dates.
Imprint has also developed bespoke online ordering systems for a number of customers where a tailored approach is preferred.
B2B
Imprint can integrate with any open system. In partnership with First B2B, a communication and data-mapping specialist, Imprint has developed Global Gateway allowing it to talk directly to any electronic system and seamlessly transfer data. Incoming customer orders and outgoing delivery advices and invoices are integrated directly into the main MIS. Supplier orders can be sent direct to the suppliers’ systems checking stock levels and lead times in real time and advising if the requested order cannot be met. The great benefit of this approach is in fitting in with the customers’ systems without their having to repeat data entry.
Automated Reporting
All of the communications systems benefit from Imprint’s automated report scheduling system. You state when you want a report created and place it as an item in the schedule and then leave it for the system to produce when required. The report will be created and distributed via email, web, printer or whatever communication system is selected. Scheduled items can be set by time period (e.g. every hour), for certain times in the day or for certain days of the week or month. This is especially useful for month end management reports.
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