Nilpeter will use its solid platform in Cincinnati, North America, to introduce a strengthened service support center. The new center will focus on its global activities and secure faster service reaction time as well as fast delivery of spare-parts and accessories The facility will also house a large-scale technology and educational center to demonstrate the full product portfolio ranging from flexo, offset, digital and value-added technologies.
Today Nilpeter supports a combined install base of more than 1,000 printing presses in North and South America, built up over the past more than 30 years. Many of these presses are still running production and require preventive maintenance and spare parts. With the new strategic focus, the company intends to utilize its modern manufacturing facilities in Cincinnati to prioritize customer support requirements including efficient spare-part deliveries.
Peter Eriksen, COO, Nilpeter, commented:
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